ULTRA BUSINESSRESERVE
Slide 1 of 2: ULTRA Business Reserve Roaming
Stay Connected, Even When Travelling
Get full speed abroad with our best roaming passes included with your plan, or get any of these add-ons.
01 / 08
ULTRA Business Reserve Elite
FREE 30GB
- Free 30GB Global Roaming & Incoming Calls with top network providers (> Over 60 Destinations)
ULTRA Business Borneo Reserve Elite
FREE 30GB
- Free 30GB Global Roaming & Incoming Calls with top network providers (> Over 60 Destinations)
ULTRA Business Borneo Reserve Platinum
FREE 30GB
- Free 30GB Global Roaming & Incoming Calls with top network providers (> Over 60 Destinations)
ULTRA Business Reserve Pro
FREE 15GB
- Free 15GB Global Roaming & Incoming Calls with top network providers (> Over 60 Destinations)
ULTRA Business Borneo Reserve Pro
FREE 15GB
- Free 15GB Global Roaming & Incoming Calls with top network providers (> Over 60 Destinations)
ULTRA Business Reserve Premium
FREE 15GB
- Free 15GB Global Roaming & Incoming Calls with top network providers (> Over 60 Destinations)
ULTRA Business Borneo 68
FREE 15GB
- Free 15GB Roaming & Incoming Calls (SG, ID, TH)
ULTRA Business Borneo 38
FREE 5GB
- Free 5GB Roaming & Incoming Calls (SG, ID & TH)
JETSO BUSINESSU Mobile Authorised Business Partner
CONTACT US
Dedicated customer service support
Submit the form and our dedicated support team will get back to you as soon as possible. We’re always happy to assist.
Frequently Asked Questions
Below are the new Multi-Day Roaming Passes for all U Mobile Postpaid and Prepaid subscribers:
| Roaming Passes | 5-Day Roaming (SG/IDN/TH) |
7-Day Roaming (Multi-Country) |
30-Day Roaming (Multi-Country) |
10-Day Roaming (ASEAN) |
|---|---|---|---|---|
| Validity | 5 Days | 7 Days | 30 Days | 10 Days |
| Price | RM30 | RM60 | RM115 | RM90 |
| Countries | 3 | 16 | In over 50 destinations | 9 |
| Data Quota |
2GB High-speed Roaming Data daily, refreshed based on the Roaming Pass purchase time (Malaysia Time). Upon depletion, you can continue browsing at reduced speed up to 512kbps. |
1GB High-speed Roaming Data daily, refreshed based on the Roaming Pass purchase time (Malaysia Time). Upon depletion, you can continue browsing at reduced speed up to 512kbps. |
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| Roaming Add-Ons |
2GB High-speed Data for RM10 Valid for 24 hours. *Only valid for purchase with an active Roaming Pass. |
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Note: The Multi-Day Roaming Passes do not cover call & SMS usage or data usage in Maritime areas (International Waters Cruise Ship)
The Multi-Day Roaming Passes can be used across the destinations listed below, according to the specific passes:
| Roaming Passes | 5-Day Roaming (SG/IDN/TH) |
7-Day Roaming (Multi-Country) |
30-Day Roaming (Multi-Country) |
10-Day Roaming (ASEAN) |
|---|---|---|---|---|
| Destinations | Singapore, Indonesia, Thailand | Australia, Bangladesh, China, Hong Kong, Indonesia, Macau, Singapore, South Korea, Taiwan, Thailand, Japan, Kazakhstan, New Zealand, Russia, Saudi Arabia, Vietnam |
Over 60 destinations For more information, kindly refer to the MyUMobile App or contact Jetso Business support. |
Brunei, Cambodia, Indonesia, Laos, Philippines, Singapore, Thailand, Timor-Leste, Vietnam |
The destinations are subject to change. Please refer to MyUMobile App for the latest applicable destinations.
Scenario:
If you're traveling to Singapore and then to Indonesia within 5 days, you can purchase a 5-Day Roaming (SG/IDN/TH) pass and enjoy unlimited roaming across both destinations.
All Roaming Passes are not auto-renewable. You will need to repurchase your desired Roaming Pass via MyUMobile App if you wish to continue using roaming services.
The new 24-Hour Roaming Passes let you enjoy Unlimited Internet access at selected destinations when you connect to the network of our preferred roaming operator while travelling.
Below are the available 24-Hour Roaming Passes:
| Roaming Passes | 24-Hour Roaming RM15 | 24-Hour Roaming RM38 |
|---|---|---|
| Validity | 24 Hours | 24 Hours |
| Price | RM15 | RM38 |
| Countries | 10 (Multi-Country) | Over 50 (Multi-Country) |
| Data Quota |
1GB High-speed Roaming Data valid for 24 hours based on the Roaming Pass purchase time (Malaysia Time). Upon depletion, you can continue browsing at reduced speed up to 512kbps. |
|
The 24-Hour Roaming Passes are available in over 60 destinations, see the list below for details:
| Roaming Passes | 24-Hour Roaming RM15 | 24-Hour Roaming RM38 |
|---|---|---|
| Countries | Australia, Bangladesh, China, Hong Kong, Indonesia, Macau, Singapore, South Korea, Taiwan, Thailand | Albania, Austria, Azerbaijan, Belgium, Brunei, Bulgaria, Cambodia, Canada, Croatia, Czech Republic, Denmark, Egypt, France, Finland, Germany, Greece, Hungary, Iceland, India, Ireland, Italy, Japan, Kazakhstan, Laos, Latvia, Lithuania, Luxembourg, Mongolia, Montenegro, Nepal, Netherlands, New Zealand, Oman, Pakistan, Philippines, Poland, Portugal, Romania, Russia, Saudi Arabia, Slovakia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Timor Leste, Turkey, UAE, UK, Ukraine, USA, Vietnam |
Yes it can. The 1GB High-speed Roaming Data is valid to be used in 2 different countries within 24 hours based on the respective passes.
For example:
You landed at Singapore Changi Airport at 11am and are waiting for your flight transfer to Australia at 4pm. Upon turning on Data Roaming, the 24-Hour Roaming RM15 – Auto will be provisioned to you. You will be able to use this 24-Hour Roaming Pass, with 1GB High-speed Roaming Data, in both countries.
International Roaming is a service that allows you to do the below when you are overseas:
- Access to high-speed roaming data with local operators
- Make & receive voice calls
- Send & receive SMS/MMS
The charges are based on the countries and operators you have selected. For the full list, please contact our Jetso corporate team here.
Yes, charges would vary for peak and off-peak hours according to our roaming partner's charges.
Step 1
Log In
⚙ Settings
My Account
Bills & Payment
Login to the MyUMobile App and select "Settings" in the app menu.
Step 2
International Roaming Activation
Activate International Roaming
Tap the "Activate International Roaming" toggle to initiate the activation process.
Step 3
Confirmation SMS
UMOBILE
Permintaan anda utk mengaktifkan Full Roaming berjaya. Sila hubungi 1318 jika ada pertanyaan.
Wait for an SMS confirmation regarding your International Roaming activation.
Step 4
Successful Roaming Activation
Activate International Roaming
Status: Active
After a few seconds, refresh the app on the home screen, and you should see the toggle activated in "Settings".
- For Family Share Plans, only the principal member can enable International Roaming for other members.
- Older plans require auto-debit to be enabled to activate International Roaming.
- Non-Malaysians must visit their nearest U Mobile Store to activate International Roaming.