Free Telco Blacklist Check Using Your IC Number

Telco eligibility screens and a Malaysian customer marked Blacklisted

Free Telco Blacklist Check Using Your IC Number

As a thank-you to the community, JETSO offers a FREE Blacklist Check service!

Many people only discover that their name is blacklisted when applying for a mobile postpaid plan with a phone, or when applying for financing.

Mobile postpaid blacklist check with free check, fast process and confidentiality guaranteed

Check Blacklist

Is Your Name Blacklisted by a Telco? Here Are the Real Causes and How to Check Your Status.

Could your IC have been used by a friend or someone else?
Are you sure you never registered with the telco that blacklisted your name?
Did you apply for a line and leave it active without cancelling, allowing bills to continue until your name was blacklisted?

Any of these can happen, and sometimes we do not even realise it!
Do not worry—check first...

Four examples of telco eligibility check results, including blacklist and passed outcomes

IC Misuse

If you discover your IC has been misused, this is what you MUST know:

Where was my IC registered?
When was my IC registered?
Which dealer or agent applied using my IC?
Which package was taken under my IC?
When was the last payment made?
How much outstanding balance remains unpaid?

After getting all this information, ask the telco customer service team to make a report for the number. You can then make a police report and refer the matter to MCMC for further action.

Customer reviewing multiple telco eligibility records

Malaysia Telco Customer Service Numbers

1800 821 123 Maxis
1800 82 1919 Maxis Business
019 601 1111 CelcomDigi
016 299 8888 Digi Business
018 388 1318 U Mobile
03 2241 1290 Webe/Unifi
03 2771 7000 tunetalk
03 7800 0033 XOX
018 333 0022 YTL YES
03 8084 8910 RedONE

Even RM10 Debt Can Get You Blacklisted!

Many people are blacklisted not because they deliberately refused to pay, but because they did not receive the final bill from their previous telco.

A small balance—RM10, RM50, or less than RM100—may still be treated as an outstanding debt when you switch your number to a new telco.

👉 What you need to do:

Contact your previous telco.
Get the outstanding amount, final bill and related account number.
Pay into the account provided—do not pay using a phone number.

JETSO business connectivity support in Malaysia

JETSO BUSINESSU Mobile Authorised Business Partner

Dedicated customer service support

Submit the form and our dedicated support team will get back to you as soon as possible. For your privacy, do not enter your full IC number here.

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